Avaya IP Office SoftConsole
Overview
Avaya SoftConsole
Avaya IP Office SoftConsole is the PC-based operator console that provides a visible display of call information and PC-based call handling. IP Office SoftConsole enables phone operators/receptionists to answer, route and manage incoming calls from the screen of their PCs. It also provides login options for back-up operator PCs. IP Office SoftConsole users can simultaneously view caller information, directory information (for point-and-click routing), held calls and company-wide phone status.
Benefits
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Simple point and click access to commonly used communications features
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Enhances productivity
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Supports more effective call handling—increasing customer satisfaction