Avaya IT SoftConsole

Avaya IP Office SoftConsole is the PC-based operator console that provides a visible display of call information and PC-based call handling. IP Office SoftConsole enables phone operators/receptionists to answer, route and manage incoming calls from the screen of their PCs. It also provides login options for back-up operator PCs. IP Office SoftConsole users can simultaneously view caller information, directory information (for point-and-click routing), held calls and company-wide phone status.

Benefits

1. Simple point and click access to commonly used communications features.

2. Enhances productivity.

3. Supports more effective call handling—increasing customer satisfaction.